Contact
Email us at support [at] statement2qbo.com. We usually reply within one business day.
If a statement did not convert correctly
Tell us the bank and country, what looked wrong (dates, amounts, signs, missing lines) and, if you can, send a copy of the statement with account numbers and names blacked out. We use it only to improve the parser for that layout and delete it afterwards. Please never send an unredacted statement by email.
Billing
Subscriptions and receipts are managed in the billing portal on your dashboard. For anything else about a payment, write to us with the email address you used at checkout. See also our refund policy.
Customers with an active plan or a page pack can also use the support form on their dashboard.